How do I apply for HEAP?
Robert Miller
Published Mar 14, 2026
How do I apply for HEAP?
HEAP applications can be obtained by calling HEAP toll-free at 1-800-282-0880 or by visiting your local utility offices, Area Agencies on Aging or County Departments of Job and Family offices.
Is Erie County HEAP open?
BUFFALO, N.Y. (WIVB) — Erie County’s Department of Social Services (ECDSS) will start accepting HEAP applications this Friday, October 1….Erie County to begin accepting HEAP applications on Friday.
| 2021-2022 HEAP Benefit Gross Monthly Income Guidelines | |
|---|---|
| 8 | $7,243 |
How long does it take to get approved for heap?
12 to 16 weeks
The HEAP program begins July 1, 2017 and ends June 30, 2018. The one-time benefit is typically credited starting January 2018, depending on when the application was received. Please note if you mail-in your application, it can take 12 to 16 weeks to process.
What is the income limit for HEAP in NY?
2021-2022 Income Eligibility Guidelines for HEAP
| Household Size | Monthly Income (Gross) |
|---|---|
| 1 | $2,729 |
| 2 | $3,569 |
| 3 | $4,409 |
| 4 | $5,249 |
How do I contact heap?
Call the HEAP Infoline at 800-692-0557 if you have questions about HEAP or 212-331-3126 for operator assistance.
How do I apply for Erap?
How do I apply for ERAP? Applications for most counties can be submitted online at If your county is not participating in the COMPASS application, you will automatically be notified so you can apply directly with your county.
What documents do I need to apply for HEAP?
Ready to apply? Have with you:
- Rent receipt with address.
- Copy of lease with address.
- Water, sewer or tax bill.
- Homeowner’s insurance policy.
- Mortgage payment receipt.
- Deed.
- Utility bill.
- A current fuel or utility bill, or a statement from your landlord that your heat and/or utilities are included in your rent.
Where do I send my HEAP application?
When the HEAP Regular benefit is open, print and mail the completed HEAP application:
- Outside of New York City mail it to your HEAP Local District Contact, or.
- New York City residents can mail it to: NYC DSS/HRA/HEAP, PO Box 1401, Church Street Station, New York, NY 10008.
Who can apply for Erap?
A household may qualify based on current income or calendar year 2020 income that is at or below 120 percent AMI. Households with income above 80% AMI are eligible for a State-funded ERAP payment so long as funds remain available.
How long does it take for Erap to be approved?
The State is working through a backlog of applications. Once the backlog of applications is addressed, it will take 2 weeks to hear back from the agency that will be processing your application.
