Are there major differences in the attitudes and service quality of standard and seasonal employees an empirical examination and implications for practice?
Daniel Johnson
Published Mar 20, 2026
Are there major differences in the attitudes and service quality of standard and seasonal employees an empirical examination and implications for practice?
As predicted, standard employees reported significantly higher levels of service quality performance than seasonal employees. Additionally, job engagement mediated the relationship between POS and service quality for both the standard and seasonal employees. Implications for managing seasonal employees are discussed.
What is the employment at will doctrine?
At-will means that an employer can terminate an employee at any time for any reason, except an illegal one, or for no reason without incurring legal liability. Likewise, an employee is free to leave a job at any time for any or no reason with no adverse legal consequences.
What is the role of management and unions in society today how has this changed in the last 100 years?
How has this changed in the last 100 years? The role of management and unions in society today is to protect the employee. The History of unions and the collective bargaining process impact negotiations significantly. Unions grew drastically from 1930s until 1950s and have declined after 1960s until now.
Which states are not at-will employment states?
The states that do not are:
- Alabama.
- Florida.
- Georgia.
- Louisiana.
- Maine.
- Nebraska.
- New York.
- Rhode Island.
When two or more part time employees share one full time job it is called?
Job sharing is a type of flexible work arrangement in which two people work part-time schedules to complete the work one person would do in a single full-time job.
When an employee leaves the organization the process is known as?
Attrition is the normal life cycle of employment. Employees who move, retire, pass away or leave the company to raise a family or attend school represent the usual ebb and flow of staffers through a business.
What are four limitations to the employment at will doctrine?
Under federal law, you cannot terminate someone because of the person’s age, race, gender, color, national origin, equal pay, pregnancy, genetic information, religion or disability.
Is employment at will doctrine a good idea?
At-will employment offers businesses several advantages, like additional flexibility, but it presents some disadvantages, such as sudden staffing shortages. Almost every U.S. state recognizes at-will employment, but there are exceptions and situations where “at-will” doesn’t apply.
What are pros and cons of labor unions?
Pro 1: Unions provide worker protections.
- Pro 2: Unions promote higher wages and better benefits.
- Pro 3: Unions are economic trend setters.
- Pro 4: Political organizing is easier.
- Con 2: Labor unions discourage individuality.
- Con 3: Unions make it harder to promote and terminate workers.
- Con 4: Unions can drive up costs.
How do unions and management coexist together?
Organizational management and employee unions work better together if they both acknowledge that the other has a legitimate and valued purpose. Management controls the resources and work environment of an organization while unions represent employees in getting the best terms and conditions of employment.
Can a job fire you for no reason?
California is an at-will state, which implies that at any moment of jobs with or without reason an employer can terminate you for any reason. This means that if your employer doesn’t like your personality if you run out of work, think you’re lazy or just don’t want staff anymore, they can fire you at any moment.
Why is Florida an at-will state?
Florida is an at-will state, which means an employer may fire, demote, hire, promote and discipline employees for pretty much any reason, or no reason at all. The only way to change that is to urge your state legislators to pass more protections for employees. That doesn’t mean there are no protections for employees.